Sales Tax and Tax-Exempt status

Do we charge Sales Tax?

·     YES.  We are required by law to collect sales tax according to the policies of the delivery jurisdiction.

·     In certain states, we are also required to charge tax on shipping charges. 

Can I set up a Tax-Exempt Account?

·     Yes, if it is a business or organization account.

·       Please send a copy of the tax-exempt form in jpeg format to:  Service@PersonalizationMall.com.    Be sure to provide the email address used in the profile so that we can be sure to identify the proper account.

·     Once received, we will mark the account tax exempt and email you regarding the tax-exempt status confirming that the account profile for the organization has been marked as tax-exempt.

·     Please be sure to place all orders using the same email and password to receive this status.

I already ordered; how do I get the tax refunded?

·       Please send a copy of the tax-exempt form in jpeg format to:  Service@PersonalizationMall.com.    Be sure to provide the order number and email address used in the profile so that we can be sure to identify the proper account.

·       If you are using a personal account, you will need to do this every time you wish to claim tax exemption.  We can ONLY mark businesses and organizations as tax exempt.

Things Remembered customers, please use the same email address and follow the same process.